I believe it is called " Taking Pride in what one does".
----- Original Message -----
From: Poh Kong Hui <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, October 09, 2002 11:15 AM
Subject: Re: [TN] First Article Buy-off Process for SMT & Wave Solder
> Hi,
>
> Having hearing from many members express their opinion, I
> do agree to certain extend that invest the time to ensure latter
> mistake; that can be painful.
>
> However, is there any way to challenge this current system to
> eliminate such so-called "long" process.
>
> I learnt from many Quality guru that the person who performed
> the job must take the ownership as well as make sure the
> next person who performed next job can rest assure that the job
> being done is good before passing to next person
>
> I believe it the the culture and the system defined that created
> such "excuse".
>
> I do believe there is way to overcome such kind of system, except
> I do not know how.
>
> Poh
>
>
>
>
> At 08:25 AM 10/9/02 +0800, [log in to unmask] wrote:
> >A nice, concise answer, Steve. I work in Aerospace, where Inspection
costs
> >are a huge percentage of the overall costs. We have gradually managed to
> >eliminate some of the extra cost by improving certain processes, but not
> >that much. Nevertheless, where humans are involved, mistakes are made or
> >variances creep in because we're not robots (much as some employers would
> >like to think of us as such).
> >
> >Some of the reasons for having someone else inspect work or set-ups or
> >whatever are:
> >1. Mistakes do happen and need to be detected as often and as early as
> >possible.
> >2. If the people making the mistakes could see or know about them, they
> >would either correct them themselves or not make them in the first place,
> >but they can't or don't and in the real world of fallible humans trying
to
> >make infallable products, the more eyes on the ball the better. To
> >paraphrase what Steve said, human nature is such that it's always easier
to
> >see someone else's mistakes than our own.
> >3. Having made a mistake, it is unfortunately a fact of human ego,
vanity,
> >cowardice, dishonesty, whatever that we like to try and hide our
mistakes,
> >especially if a large penalty is involved, like it affects the money in
our
> >own pockets. Hide our mistakes and maybe they won't be noticed, or hide
our
> >mistakes and maybe someone else will be blamed but not us. Not very nice,
> >but I've seen it so many times in companies where people are villified,
> >penalised and generally made to feel sh---y for making mistakes, rather
> >than involving them positively in ways to reduce the mistakes. So we
> >continue to need another pair of eyes to witness that things are done
> >properly.
> >
> >I agree with Poh that in theory, viewed narrowly with naivity and with an
> >eye more on the $$$ and less on the people who make the $$$, all this
> >inspection is a waste of time in money. Why not make the processes
perfect?
> >We're engineers and know why - nothing is infinitely and perfectly
> >repeatable. If you think it's stupid and time-wasting, then you're either
> >very inexperienced or not a very good student of the nature of things -
> >human or engineering particularly. If 5 out of 5 Companies have used this
> >method, there has to be a good reason for it, since no Company likes to
> >waste more money than necessary. Reflect on the reasons why something is
> >done instead of first condemning the stupidity of it all. Maybe, in
> >practical terms it's not so stupid after all, but is making the best of
> >things.
> >
> >Here endeth the lesson.
> >
> >Peter (no saint himself)
> >
> >
> >
> >Steve Thomas <[log in to unmask]> 09/10/2002 01:37 AM
> >Sent by: TechNet <[log in to unmask]>
> >
> >Please respond to "TechNet E-Mail Forum."; Please respond to Steve Thomas
> >
> > To: [log in to unmask]
> > cc: (bcc: DUNCAN Peter/Asst Prin Engr/ST Aero/ST Group)
> > Subject: Re: [TN] First Article Buy-off Process for SMT &
> Wave Solder
> >
> >
> >
> >
> >
> >
> >
> >
> >I know of 3 reasons. The oversimplified rationale is that it's easier to
> >detect mistakes in someone
> >else's work. It's the same reason that I like to have someone else
> >proofread docs that I originate after I've
> >proofed them a time or two myself, even after running a spellcheck.
> >
> >It also guarantees that two sets of eyes have witnessed the results of
the
> >operation for better coverage.
> >
> >Finally, it's the elimination of the opportunity for a conflict of
> >interest, or the "fox watching the henhouse".
> >
> >For stuff like medical products assembly, GMP REQUIRES that any
> >verification of a process step has to be
> >performed by someone other than the individual that performed the step,
> >whether it's setup, assembly, repair,
> >etc. If you can't verify the process steps that can contribute to
defects,
> >you have to inspect the product itself.
> >
> >I'm sure similar adaptations of the same basic practice have been applied
> >to military, aerospace, etc., although
> >I haven't worked in those fields personally.
> >
> >-----Original Message-----
> >From: Poh Kong Hui [mailto:[log in to unmask]]
> >Sent: Tuesday, October 08, 2002 8:54 AM
> >To: [log in to unmask]
> >Subject: [TN] First Article Buy-off Process for SMT & Wave Solder
> >
> >
> >Hi Technetters,
> >
> >I would to share some experience with you all.
> >
> >I have been working for 5 companies. I realize that every
> >company that I worked for, has a buy-off system; so called
> >the first article buy-off before releasing the either a SMT or
> >wave soldering line for mass production.
> >
> >I am rather curious why the people who are managing the
> >lines cannot perform their own self check, but rather
> >depends upon someone to check their work and to ensure
> >they loaded the right to the machine or to the boards.
> >
> >I would like to hear your opinion about this system as I find it
> >rather stupid and it is wasting time.
> >
> >Poh
> >
>
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