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July 2002

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Subject:
From:
Guy Ramsey <[log in to unmask]>
Reply To:
TechNet E-Mail Forum.
Date:
Fri, 26 Jul 2002 15:58:58 -0400
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When ever there is a significant difference between the SM-782 and the
manufacturer's suggested pad; doubt the manufacturer. I know your pain.

> -----Original Message-----
> From: TechNet [mailto:[log in to unmask]] On Behalf Of Ken Carlile
> Sent: Friday, July 26, 2002 2:58 PM
> To: [log in to unmask]
> Subject: [TN] Help make a difference
>
>
> There has been recent discussion on whose footprint to use
> when laying out a PCB.  We opted to use the manufacturers
> since it was an RF application and IPC’s was much larger then
> the designer wanted. It just so happened that the
> manufacturers data sheet contained a typo.  This problem was
> not discovered until after the first production run of boards.
>
> This mistake cost our company quite a bit of money:
>
>  $2,500 rework charge
>  $2,455 Cost to replace the bare boards already ordered
>  $2,500 Engineering cost to redesign the PCB layout
>  ======
>  $7,455 Total
>
> The manufacturer only agreed to pay $2,955 (the $2455 to
> replace boards plus $500 for rework).
>
>  $7,455 Total
>  $2,955 Settlement
>  ======
>  $4,500   Lost by our company!
>
> Vishay is a large company and I feel they need to be more
> accountable for their mistakes.  Our company accepted the
> settlement, but I am still not pleased.  If this happened to
> me it could happen to you!!! Please take a minute to email
> Dale and let them know that we as the consumer are not happy.
>  You can make a difference and bring the industry back to the
> great business it used to be.
>
> Coincidently, after we notified them of this error, they
> added legal statements to their documentation freeing them
> from liability caused by any misinformation.  So if and when
> it happens to you, they won't be liable!!!
>
> Please address your emails to:
> [log in to unmask]
>
> Thanks in advance for your support!
>
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> -------------------
>

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