Hello
I have had everyone in my group read ""Zapp! : The Lightning of Empowerment"
by Jeff Cox/W.Byham.
They were all quite surprised by what could be accomplished with getting the
employees involved. I keep a copy on my desk and refer to it often. What we
have started in our group has now started to grow and expand  into other
areas of the org.

Thomas Oliver
QA
Eagle Comtronics



Original Message -----
From: "Kari Rambo" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Monday, March 11, 2002 2:07 PM
Subject: Re: [TN] employee involvement


> Suggested reading:  "Zapp! : The Lightning of Empowerment" by Jeff Cox/W.
> Byham.  It's a quick and easy read that hits the nail on the head
regarding
> employee involvement and commitment.
> kjr

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