Kathy,
This is a subject that is near and dear to me. The best ECO's I have ever
seen came from the production floor.  Here are some ways I have increased
employee involvement.

Provide employees with the means to affect change, in my case we supply
blank ECO's and support filling them out.

Never reject any suggestion without serious consideration and always provide
a justification when a suggestion is rejected. Discussion of even the most
absurd idea can often lead to a good practical solution to a problem, just
ask the guys in R&D.

Implement changes as rapidly as possible. This lets people know you value
their input and are not only willing but eager to make changes based on
their input.

I hope you find  some value in these suggestions,
Dan

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