Guy,
        Where can I find information on the discussion you mentioned? This
board was sent out before I became involved in the design and assembly of
our circuit boards. Before me no one knew what IPC stood for or the benefits
of understanding, and utilization of the documents IPC has to offer.
        I am trying to find out if anything can be done or if this is going
to be a very painful lesson for our company.

Regards,

Ted

-----Original Message-----
From: Guy Ramsey [mailto:[log in to unmask]]
Sent: Thursday, February 28, 2002 5:59 AM
To: [log in to unmask]
Subject: Re: [TN] warranty


There was a discussion on arbitration last year (2001) that may help you.
IMHO you may have discovered the difference referencing J-STD-001C on a
procurement agreement and referencing IPC-A-610C.
I feel your pain.

Guy Ramsey
Senior Technician / Instructor
 <outbind://56/www.aciusa.org>
E-Mail:  [log in to unmask] <mailto:[log in to unmask]>
Ph:  (610) 362-1200 x107
Fax: (610) 362-1290



> -----Original Message-----
> From: TechNet [mailto:[log in to unmask]]On Behalf Of Ted Tontis
> Sent: Wednesday, February 27, 2002 3:54 PM
> To: [log in to unmask]
> Subject: [TN] warranty
>
>
>         I tried to look in the archive for anything relating to warranty
> issues and could not find anything. So with that said my company
> had a board
> design built a year ago, we are now getting boards sent back because of
> contamination issues. There are over 120 boards that show signs of active
> flux contamination some next to fine pitch parts and some all over the
> board. The board vendor has been contacted, the response from them was the
> warranty is up and we can not issue a RMA#. Has anyone ever had
> to face this
> issue before and if so how was it handled?
>
> Thank you
>
> Ted Tontis C.I.D.
> Engage Networks
> 316 N. Milwaukee Street
> Suite 214
> Milwaukee WI, 53202
> PH 414-273-7600 ext. 7607
> FX 414-273-7601
>
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