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February 2002

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Subject:
From:
Guy Ramsey <[log in to unmask]>
Reply To:
TechNet E-Mail Forum.
Date:
Thu, 28 Feb 2002 06:59:14 -0500
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text/plain (71 lines)
There was a discussion on arbitration last year (2001) that may help you.
IMHO you may have discovered the difference referencing J-STD-001C on a
procurement agreement and referencing IPC-A-610C.
I feel your pain.

Guy Ramsey
Senior Technician / Instructor
 <outbind://56/www.aciusa.org>
E-Mail:  [log in to unmask] <mailto:[log in to unmask]>
Ph:  (610) 362-1200 x107
Fax: (610) 362-1290



> -----Original Message-----
> From: TechNet [mailto:[log in to unmask]]On Behalf Of Ted Tontis
> Sent: Wednesday, February 27, 2002 3:54 PM
> To: [log in to unmask]
> Subject: [TN] warranty
>
>
>         I tried to look in the archive for anything relating to warranty
> issues and could not find anything. So with that said my company
> had a board
> design built a year ago, we are now getting boards sent back because of
> contamination issues. There are over 120 boards that show signs of active
> flux contamination some next to fine pitch parts and some all over the
> board. The board vendor has been contacted, the response from them was the
> warranty is up and we can not issue a RMA#. Has anyone ever had
> to face this
> issue before and if so how was it handled?
>
> Thank you
>
> Ted Tontis C.I.D.
> Engage Networks
> 316 N. Milwaukee Street
> Suite 214
> Milwaukee WI, 53202
> PH 414-273-7600 ext. 7607
> FX 414-273-7601
>
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