I tried to look in the archive for anything relating to warranty
issues and could not find anything. So with that said my company had a board
design built a year ago, we are now getting boards sent back because of
contamination issues. There are over 120 boards that show signs of active
flux contamination some next to fine pitch parts and some all over the
board. The board vendor has been contacted, the response from them was the
warranty is up and we can not issue a RMA#. Has anyone ever had to face this
issue before and if so how was it handled?

Thank you

Ted Tontis C.I.D.
Engage Networks
316 N. Milwaukee Street
Suite 214
Milwaukee WI, 53202
PH 414-273-7600 ext. 7607
FX 414-273-7601

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