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February 2002

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Subject:
From:
Earl Moon <[log in to unmask]>
Reply To:
TechNet E-Mail Forum.
Date:
Fri, 8 Feb 2002 06:59:53 -0600
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Olivia,

Now you have my attention, for what it's worth. Exactamundo on the first
question and on many others.

This is exactly what I preach as a company wide philosophy and reality
realized on all other team levels. Certainly, a quality champion can be very
useful in the role you are describing and the clearly defined
responsibilities emination from it.

My current consulting contract has me responsible for first saving some
asses that are, and have never been, manufacturing types let alone DFM/CE
types. With my creative R&D group, all eager to get some product to work
without C clamps, I have formed a little DFM/CE team as I act as design,
process, manufacturing, and quality engineer together with my supplier
counterparts.

In less than a month, we have redesigned the infamous C clamp board,
qualified a supplier to fab it, let a contract with a clearly defined master
drawing and acceptance specifications, and sent a package to be built within
10 days. The supplier found very little up front resulting from a thorough
DFM critique, so the board was entered into production is one day after
receipt of order with concurrently agreed upon design and process changes to
ensure quality product.

Additionally, in light of serious concerns about quality and reliability
issues concerning ceramic BGA's, we have narrowed our search for an assembly
capability to do the builds of the first prototypes within 10 days as well.

All this will have been done withing 60 days of starting our formative
quality program using DFM/CE. This is not blowing my horn. It is a salute to
a quality system, never having existed here before, comprised of some of the
most creative folks I've worked with in some time and with a desire to get
this damn job done right for a change. It also a tribute to all you folks
who have given me positive, tremendous input as well as those in our chosen
board house and prospective assembly capabilities - like big Steve Gregory.

This has been, and will continue to be, a concurrent event involving so many
folks around the world. It also points to your needs as expressed in your
preliminary outline while seeking your new quality engineer/champion.

I wish you well. More importantly, I wish your company and new engineer well
and hope you are as fortunate as I when it comes to continuous process
improvement.

Earl Moon

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