I'm going to add my 2 cents worth about ISO certification, which is opinion
only and may not seem very positive to some folks.
My perception of the whole ISO 9000 thang is that it's a good idea in
theory, but in practice is expensive to implement and not a Standard at
all. The basic premise of the certification is that a Company must have
procedures in place and follow them. That can mean anything or nothing.
What procedures a company should have, what they should contain as a
minimum and how they're implemented and integrated is left to the Company
itself.
I have found also that across different countries the interpretation and
application of the ISO varies, as does the "quality" of the audits carried
out to check compliance. The ISO certificate is thus no indication at all
of the actual qualification level of the holder, and, to me, has come to
mean nothing at all in terms of any supplier assurance. I have had some
truly excellent suppliers with the same certification as some truly awful
ones, so my reaction is, why go to the expense of getting this
certification, as IMHO it's not worth the paper it's written on. It tells
me nothing I can rely on about the company itself.
I haven't seen the new 9000:2000 Standard to compare it with the old one,
but I hope the additional "Shall's" cited by Earl address some of the many
weaknesses of its predecessor. I accept completely Brian's argument that
adoption of too many Standards only serve to bind a Company too tightly to
rules and regs, and not allow it enough space to breathe and evolve. On the
other hand, some sort of demonstrable qualification is needed to
differentiate between well organised suppliers and those with no proper
structure at all. The ISO qualification must be meaningful to be worth the
expense of going for.
Peter Duncan
Earl Moon
<[log in to unmask] To: [log in to unmask]
M.COM> cc: (bcc: DUNCAN Peter/Asst Prin Engr/ST
Sent by: Aero/ST Group)
TechNet Subject: Re: [TN] DFM/CE AND ISO 9000/2000
<[log in to unmask]
ORG>
01/02/02
01:27 AM
Please
respond to
"TechNet
E-Mail
Forum."
Pardon me, but good point Edward. I mean trust just goes so far. Also,
imagine the impact a non-calibrated whatever has on product quality.
Knowing calibration requirements are met, as concurrently agreed in
accordance with whatever guideline, provides positive input to the DFM/CE
process and how well the design meets specified requirements. This all gets
back to process control/management effectiveness and how it directly
correlates with design and process compatibility.
Earl
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