Your view of control versus management always has been my passion. I don't
believe in "controlling" anything or anyone.

If processes are well managed, product quality (depending on design
influences) will be as specified. Quality will meet customer requirements.

I certainly agree breakthrough is needed. I do not agree it is the primary
target over evolution - in most cases. I mean, if it has been done,
improvement is preferred over attempting the creation of something entirely
new or untried.

This is not to say we shouldn't seek that which is new, whether design or
process. It simply means we should seek continuous improvement, when
possible, first.

I applaud and accept your assessments.

Thank you,

Earl Moon

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