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December 2001

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Subject:
From:
Earl Moon <[log in to unmask]>
Reply To:
TechNet E-Mail Forum.
Date:
Tue, 4 Dec 2001 13:10:59 -0600
Content-Type:
text/plain
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text/plain (39 lines)
Stuart,

Your last question says it all. What's a guy to do?

There's little to do after assembly but trying to get your board fabricator
to fess up and pay for the problem. Meanwhile, you've lost a customer.

If the boards were not assembled, you could send them back and have them
solder coated/leveled and go on from there. You could remove all the parts
and do the same thing - bad suggestion.

What's a guy to do? You can't section all the holes affected and determine
if they even come close to whatever acceptability criteria of the day. You
could go back to your customer and see if it will buy off on the boards if
they meet electrical test requirements - for this lot only of course.

Naturally, you need to assure the customer that this will never happen again
because you have re-evaluated your supplier and it has initiated corrective
and future preventive action so this does not happen again.

If these were SMT pads only, reliability isn't even an issue, nor is initial
quality after solder attempts. Nothing solders to black pads.

Tough place to be and what's a guy to do?

Feel for you and all involved,

Earl Moon

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