Hello everyone,

This morning we were having one of those "friendly" discussions (we didn't
resort to throwing things yet...ha ha) on how much information is too much
information when packaging our finished electronic assemblies.  From the
Quality Assurance standpoint, I am looking for consistency in how we package
our products prior to shipment to prevent damage.  (Ex. defining the box
size that is used, maximum qty per box (to prevent overpacking), size of
static shielding bags, etc...)

(Ex. we have a 3" X 4" board that we package in ESD static shielding bags.
The shipping personnel place 25 units into each shipping box and fill the
rest with antistatic filler.)

In our product routing (under the shipping operation) for this part number
we list the size of the shipping box, maximum qty per box, ESD shielding bag
to use, any additional packaging instructions, etc...

My question is this...is this type of packaging detail standard protocol for
packaging instructions?  If not, what are some other recommendations?  Or is
this too much information that limits the "flexibility" in packaging our
assemblies.

Please note:  The reason for this discussion is because we have had a couple
customer complaints about receiving their product (for same part number) in
various different packaging configurations.  (Not consistent)

Please advise your thoughts on this.

TIA for your comments.

Rich Lasko

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