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July 2001

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Subject:
From:
"Busko, Wolfgang" <[log in to unmask]>
Reply To:
TechNet E-Mail Forum.
Date:
Mon, 23 Jul 2001 16:18:26 +0200
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"You can´t inspect quality into a job" but you can get something out for
future jobs. If something is always at the limit (and the limit is always
the  "knackpunkt" that makes life so uncomfortable and triggers so much ugly
disputes wether to rework or not) it should be noticed and taken for process
improvement.
Inpectors do have or get certain prejudices depending on their knowledge and
the first impression what might lead to trouble. With the right insight of
both parties involved it should lead to better quality in the future.

We often let things at the limit pass but talk to the other party about
these limits and that the way the things are at present are quite dangerous.
For example bareboards, the overetching is usually at the limit what makes
incoming inspection so frustrating. With some rejects (and costs for the
supplier) the experience is that it improves and the deviations are measured
from the nominal value and not the upper limit anymore.

Make the best out of it,

Wolfgang  

 

-----Ursprüngliche Nachricht-----
Von: Werner Engelmaier [mailto:[log in to unmask]]
Gesendet am: Montag, 23. Juli 2001 14:43
An: [log in to unmask]
Betreff: Re: [TN] Inspection Criteria

Hi Pete,
You correctly state, that: "you can't inspect quality into a job - it merely
catches some (note some, not all) defects." This is certainly true, but
manual inspections also 'catch' a lot of deviations of workmanship standards
(or other things that the inspector for some reason does not like) that are
nor really defects and have no real impact on quality or reliability. Now,
after repair or rework of these 'defects'--has the quality/reliability
improved or declined?

Werner Engelmaier

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