Rich,
        ISO9001 we are here.  We are approx. 250 employees.  We have one (1)
management representative that oversees the entire ISO9001 Certification.
We also have four (with more to be trained) certified lead assessors
(auditors) that are involved in our Internal Audit program (refer to Section
17 of ISO 9002, Internal Quality Audits).  These auditors perform the
required internal audits (and audit only those areas they are 'independent
of) established by the Management Rep who ensures we address all the Quality
Requirements within our Quality System.
        As far as 'quality representatives' you refer to, are you referring
to the Standards requirement for a management rep?  You should only need one
management representative.  He would/could be the one individual who
interfaces between your organization and the accredited body who
certifies/audits your company.
        I know I haven't addressed your other concerns, but feel qualified
to answer what I have.
        If you want to discuss other issues regarding ISO certification,
please contact me off-line.

                                        Best Of Luck With Your ISO
Endeavors, Ed

-----Original Message-----
From: Rich Lasko [mailto:[log in to unmask]]
Sent: Thursday, July 13, 2000 9:31 AM
To: [log in to unmask]
Subject: [TN] Quality System Support


Good morning everyone!

Our company is currently pursuing the ISO 9002 registration.  We have
approx. 120 people over two shifts.  Our annual sales is about 13 million.
My questions are:

1.) How many quality representatives should a company have based on the
information given to effectively implement AND maintain the ISO
registration?  Please note:  In addition to ISO requirements, we also have
customers that require us to satisfy the QS9000 requirements (PPAP, FMEA,
Control Plan, APQP, etc...)

2.) Does anyone know what should be a good quality system/support "template"
for a company our size?  (How many people for our size company)

Right now we have two people trying to do everything.  My initial thought
was there should be (1)Supplier Quality Rep,                      (2)
Manufacturing Quality Reps, and (1) Customer Quality Rep.  in order to
achieve and maintain this registration.  (But I need some help)

Thanks in advance for any information.

Rich Lasko

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