Rich,

Consider the following:

Why would you want to limit the number of quality 'reps'? Would not all
personnel represent the quality system?

When you task personnel to a specific area or assignment, what would
happen when they are unavaliable?

Can each person perform each others tasks? Are they willing to?

I realize 9002 requires designation of the management representative;
however, wouldn't the entire management staff be a more viable,
productive group performing this task?

I've found that pinning yourself down on paper to specific people
performing specific tasks in regards to an ISO/QS program will only
cause grief during audits.

To answer your question though, how many do 'you' need? As many as your
company feels is required to meet your goals!!! Don't assign people into
roles simply to satisfy the ISO/QS requirements, assign them into roles
that will benefit your company then write this into your
policy/procesures.

And above all else, have fun with it...

Franklin D Asbell
Quality Assurance Manager
Network Circuits, Inc.
Irving, Texas





Rich Lasko wrote:
>
> Good morning everyone!
>
> Our company is currently pursuing the ISO 9002 registration.  We have
> approx. 120 people over two shifts.  Our annual sales is about 13 million.
> My questions are:
>
> 1.) How many quality representatives should a company have based on the
> information given to effectively implement AND maintain the ISO
> registration?  Please note:  In addition to ISO requirements, we also have
> customers that require us to satisfy the QS9000 requirements (PPAP, FMEA,
> Control Plan, APQP, etc...)
>
> 2.) Does anyone know what should be a good quality system/support "template"
> for a company our size?  (How many people for our size company)
>
> Right now we have two people trying to do everything.  My initial thought
> was there should be (1)Supplier Quality Rep,                      (2)
> Manufacturing Quality Reps, and (1) Customer Quality Rep.  in order to
> achieve and maintain this registration.  (But I need some help)
>
> Thanks in advance for any information.
>
> Rich Lasko
>
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