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February 2006

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Subject:
From:
Phil Zarrow <[log in to unmask]>
Reply To:
TechNet E-Mail Forum <[log in to unmask]>, [log in to unmask]
Date:
Sun, 19 Feb 2006 11:35:23 EST
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Hi Mike and all -
You bring up a good point.  I know, from working with equipment  companies
for many years, that used equpment bought on the open market is a  double-edged
sword.  On the one hand, it costs them money to support it  when they didn't
sell it a second (or third, fourth, etc) time but, on the  other  hand, if the
machine turns out to be a clunker due to mis-use of a  previous owner, it
hurts their reputation.  I've seen this happen quite a  bit.
There are some very good used equipment firms out there that will support
the product fully and include manuals (or copies).  They also have  arrangements
with the OEM regarding parts and software. This should be  confirmed before
buying from a used equipment firm. Because,   nn  the other hand, there are
some proverbial used car salesman selling machines.
I recommend that, if you are looking at the possibility of buying a used
machine, for economical reasons, check with the equipment manufacturer  first.
All the major printer, pick and place, reflow and wave  manufacturers take in
older equipment on trade and refurb them.  These  machines will come with the
best warranties, upgrades and software possible and  prices may surprise you.
It is rare that you ever see a used Mydata  machine on the open market - they
make a conscious effort to buy them back for  refurb and re-sell.  In the case
of DEK, access to their wonderful  knowledge base (subscription) is a
valuable reason to try them first.
Among the used equipment companies, there are some very good ones, as I
mentioned.   You should be able to get the serial number of the  machine you are
considering buying. If they won't give it to you, they are  merely brokers and
don't have possession of the machine, let alone upgrading,  etc.

Regards and Caveat Emptor!

Phil Zarrow
ITM Consulting
Durham, NH  USA
_www.ITMconsulting.org_ (http://www.ITMconsulting.org)

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