Could not resist making another comment on the subject:
What about the unknown defective transistor that you assemble to your PWB which
blows out an entire circuit, damaging the board beyond repair. Are you going
to send a bill to the transistor distributor for the cost of the replacement
assembly?
I buy a truck from Ford (random selection) and a defect takes it out of service
for 3 days for a warranteed part replacement. Do you think Ford is going to
reimburse me for my lost business or the rental of a replacement truck? Get
real! The best I might get is for the dealer to offer me the use of another
truck on the lot, if one is available.
Why are fabricators expected to offer something that is not generally done
for most other products?
Jeff
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Subject: Re[2]: seek for powerful strike on customers who don't reaso
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Exactly!! In this day and age, with capacity in Asia increasing by
100% over the next few months, it may very well be time for the
industry as a whole to reexamine this entire issue. It is not the job
of an OEM to inspect PCBs. Rather, we would expect a marketable
product (i.e.: one that works!)
______________________________ Reply Separator _________________________________
Subject: Re: seek for powerful strike on customers who don't reason!
Author: [log in to unmask] at Internet
Date: 10/10/96 8:00 AM
It always amazes me how PCB Fabricators expect OEM's to be
responsible for testing a board to prove the Fabricator has
done his job. Why doesn't the Fabricator test the board to
insure he has done his job properly? Why is this cost always
passed down to the OEM?
______________________________ Reply Separator _________________________________
Subject: seek for powerful strike on customers who don't reason!
Author: [log in to unmask] at Internet
Date: 10/19/96 4:13 PM
Hi! This is JH.
I read the article "Ownership of Liability for Board Defects before and
After Assmbly" on October issue of CircuitTree. My customer is asking me to
pay for the components ,assembly labor, etc. loaded on the defected boards.
The board is $9.00 that I charged him. In return he wants me to pay $30.00
per board! He is holding the payment for other invoices (totalled more than
$10k), which has nothing to with this order. The electrical test was not
requested. The customer took his own risk to load the components without
having inspection. I am willing to replace the bad boards but not willing to
pay for the cost that I have no way to control.
My intention here is to seek for a knowledgeable attorney who has experence
in this area to punish this kind of customer(s) who don't care what you think
or what you say! In the article, it mentioned "tested many times in court."
Do you have any case numbers and documents available? Those can be very
helpful if they are presented to the judge or attorneys who also needs to be
"educated" .
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