Interesting story. My Friends daughter has a 2002 Toyota that has has an accerator problem. It is not on the recall list since it is 2002.
The Toyota dealer sprays the cables with WD40 and sends her om her way each time.
----- Original Message -----
From: Bob Landman
To: [log in to unmask]
Sent: Fri, 5 Mar 2010 19:03:31 +0000 (UTC)
Subject: Re: [TN] More on Toyota
Clearly they are not handing out brains based on the following story
about their black boxes.
http://news.moneycentral.msn.com/provider/providerarticle.aspx?feed=AP&date=20100304&id=11201487
Bob Landman
H&L Instruments, LLC
Sent from my iPhone
On Mar 5, 2010, at 11:55 AM, Gregg Owens wrote:
> Is Toyota's PR firm handing out guns lately? Everything they do in
> recent days they seem to be shooting themselves in the foot. They
> are running out of feet. Someone give them gun safety classes. It's
> painful to watch a company so respected for so long fall on their
> face so hard. I remember the days when I was introduced to lean mfg
> using the Toyota Production System. Shows what happens when you take
> your eye off the proverbial ball.
>
> Gregg Owens
> Technical Writer - Avionics
> Space Exploration Technologies Corporation
> (310) 363-6533
>
>
> -----Original Message-----
> From: TechNet [mailto:[log in to unmask]] On Behalf Of Ken Bloomquist
> Sent: Friday, March 05, 2010 8:14 AM
> To: [log in to unmask]
> Subject: Re: [TN] More on Toyota
>
> One more quick Toyota story, it's Friday.
>
> I have a 1999 Toyota Sienna and two months out of warranty the power
> sliding
> door quit working. I took it to the shop and after telling me it was
> going
> to cost $1,200 to replace the "computer" (read circuit board) I called
> Toyota and asked them if they would honor the warranty since this
> was a
> common problem with other Toyota's. They asked me if I owned or ever
> owned
> any other Toyota's. I told them "no this is my first" to which they
> replied,
> "We'd fix it but since you are not a 'loyal' Toyota customer we
> won't".
> How's that for great customer service and image building?
>
> This is the last Toyota I'll ever own because I REALLY am not a "loyal
> customer" or at least I'm not now.
>
> Happy Friday ;-)
>
> KennyB
>
> -----Original Message-----
> From: Croslin, Robert [mailto:[log in to unmask]]
> Sent: Friday, March 05, 2010 8:09 AM
> To: [log in to unmask]
> Subject: Re: [TN] More on Toyota
>
> In early 2006, we lemon-lawed our 2005 ES330 Lexus for Unintended
> Acceleration. Toyota put us through hell. After going through the
> arbitration process in which they denied the claim, I began the actual
> LL process with the state of Florida. Within hours, Toyota was in
> touch
> with us and we settled on replacement with a 2007 ES350, so the actual
> LL process was never completed. At the handover, they then told me
> the
> car would be quarantined , sent to Jacksonville and disassembled to
> find
> the problem. "You guys just spent months denying a problem and now
> you're going to tear the car apart looking for it?" All my filings,
> including one with the NHSTA who never responded, were for Unintended
> Acceleration due to Sensor and ECM Malfunction" and documented with
> cause and effect schematics.
>
> To date, the replacement ES350 has been the best car we've ever owned
> and they were so aggressive in stopping the LL process with the state,
> that we actually came out way, way ahead financially on the
> transaction.
> Here's some other links, including the letter from the house
> subcommittee, a schematic on their throttle, and a related story on
> how
> Ford used similar techniques with the Pinto years ago. Enjoy
>
> Bob Croslin
> The Nielsen Company
>
> House Subcommittee Letter
> http://energycommerce.house.gov/Press_111/20100222/lentz_letter_2010_2_2
> 2.pdf
>
> Bnet link
> http://blogs.bnet.com/business-news/?p=175&tag=nl.e713
>
> Pinto Study
> http://motherjones.com/politics/1977/09/pinto-madness?page=1
>
>
>
>
>
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